Tuesday, March 28, 2006

YOUR 15 MINUTES: Hi, I'd like to order 4,334 Whopper Jr.s, please...

no pickles.

George Beane totally didn't have it his way when he went to Burger King the other night for four sandwiches. The cashier forgot that she'd entered the $4.33 charge on his debit card and punched in the numbers again without erasing the original ones creating a four-figure bill. $4,334.33 was taken from Beane's Bank of America debit card leaving he and his wife virtually penniless. The Beane's mortgage payment was due and they worried checks they had written would bounce.

Terri Woody, the restaurant manager, said Burger King officials tried to get the charge refunded but the bank said the funds were on a three-day hold and could not be released. The hold is designed to prevent customers from spending money that no longer is available in their accounts and to let the bank confirm a transaction is legitimate before transferring fund. I cannot stand those holds...and Bank of America is the worst with holds. PNC Bank will drop the hold if you call them and tell them it's an error. Burger King did not charge the Beane's for the meal and the couple got their $4,334.33 back on Friday. Hopefully the cashier laid off the crack. [source]

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